Parkside Elementary uses the School Dismissal Manager for ALL student dismissal notifications and students leaving early. SDM is required for parents and guardians. For the safety and security of your student(s), we cannot make SDM changes for you, and we cannot dismiss them any other way than what is indicated in SDM.
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Welcome to Parkside Elementary! Home of the Mustangs!
All Things to help you with the SCHOOL DISMISSAL MANAGER
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SDM Frequently needs to be updated! If you are experiencing issues, BEFORE you call Parkside, please check that your phone operating system and the SDM App are both the most up-to-date versions. This is almost always the issue especially at the beginning of the school year.
How do I log in?
To login, click on the app icon to open the login screen.
If you are new to SDM… use your Username and Password from the Welcome Email, you will be required to change your password immediately before proceeding. What if I did not get or cannot find my Welcome Email. Please search in your SPAM for a School Dismissal Manager email from around August 8-10 OR if you are a new family, look for the email at a date around 24 hours after your student's first day of school.
If you are a returning user and your email address has not changed… you may continue using the same username and password that you have used in the past. c. If you have forgotten your password… after the first incorrect entry
What do I do if I forgot my password?
If you forgot your password, there is a Forgot Password link in the login area of the homepage, click this link and then enter your email address that is on file in SDM. You will receive an email in your inbox that provides instructions and a Click Here link prompting you to create a new password, entering it twice for consistency. Make sure your password is 8 characters in length and contains letters AND numbers or special characters.
How do I create a profile for myself and/or my child?
Parents do not create profiles for their children or themselves. The individual schools are responsible for creating and maintaining all student and parent profiles.
How come my username and password from last year are not working?
School Dismissal Manager retains parent login credentials from year-to-year. If your password isn’t working your school may not be setup yet for the new school year. If it has then use the “Forgot Password” function to reset your password.
It’s passed the school’s cut-off time, how do I make sure my child’s exception is logged for today?
If you find that you are passed the school’s cut-off time, you will not be able to create an exception for that day. Parkside's cut-off time is 2:00 PM. We are unable to make changes after this time.
What is an exception?
An exception is a change to your child’s daily dismissal routine or “default”.
What is the difference between a “Default” and a “Recurring Exception”?
A “default” is your child’s normal dismissal routine that occurs two or more days in a typical week. A “recurring dismissal” is an exception that reoccurs weekly for a specific period of time. This function is only available on the desktop parent screen. NOTE: Parents should not try to use the “recurring dismissal” feature to set student defaults for the entire school year.
How can I change my child’s default?
To set Default Dismissal, click on the hamburger menu in the top left corner of your screen. Click on it and in the pop-up window, change your child’s default dismissal instruction. There are two buttons for each child. If you only need to set one default for the whole week, click on Update Default Dismissal. If you need to set a different default for each day of the week, please click Update Weekday Default Dismissals. You should set both of these, understanding that the Default Dismissal is the base and setting a Weekday Default will override the base for that day of the week.
How do I create an exception?
To create a single-day exception in your two-week calendar, click on the day that you wish to create an exception (for future dates click the Future Date link just below the red bar displaying the cut-off time). Below the child you are creating an exception for, select the exception from the dropdown options and then click Update Schedule; a note may be required. Note: You may select an exception for each of your children before clicking on Update Schedule to create the exception(s).
How do I cancel an exception?
To Cancel an exception click on the day you are cancelling an exception. Out to the right is a red Cancel Exception button, click it, confirm that you want to cancel, and then scroll to the bottom to return to the calendar.
How do I create more than one exception at a time?
You may create more than one exception at time for a defined period of time. This can be done via the Recurring Dismissal Instructions screen. To Create a Recurring Exception… (example: one that occurs every Monday and Wednesday for six weeks), click on Recurring Dismissals in the menu. Select the student’s name and then select the dismissal instruction from the dropdown options. Next, select which days of the week the dismissal instruction will occur (you may select up to three days) and set the date range for the length of time the recurring set will occur. Last, give this recurring set a name and then click Click Here to Save Recurring Dismissal Instructions. Note: You can only create recurring dismissals for one child at a time.
How do I cancel a recurring exception?
To Cancel Recurring Exceptions click on Recurring Dismissals in the menu and select the student’s name. Then scroll to the bottom and click on Remove Dismissals By Set and select the set you need to cancel or click on Remove All Existing Recurring Dismissal Instructions and reset to default to cancel all sets.
I can only see one of my children, how can I fix that?
You can fix this by calling the school. They will be able to make the necessary adjustments to your profile and/or your children’s profiles, so that they are all visible when you login.
Is there an app?
School Dismissal Manager apps are available from your phone app store free of charge. We have native apps for both Android and iOS. (See above)
The Forgot Password link isn’t working, what do I do now?
In the event that the Forgot Password link doesn’t work, please call your school office directly and they will be able to assist you further by re-setting your password for you. Note that parents cannot login until the school has finished setting up SDM. You should receive an email notification when your school is ready for you to start.
Can I create an exception for a day that is more than two weeks out?
Yes, above the calendar you will find a Pick a Future Date option. Here you can select any school day during the entire school year to create an exception.
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